FAQ

GCC Wallet  allows you to send money to friends, family or anyone at all.* If your financial institution offers Wallet KING , you can log onto their online banking site to use Wallet KING there. If your bank does not offer Wallet KING you can sign up at GCC Wallet .com.

After you enter your Eligible Transaction Account information, you can send or request money from your contacts. They will be notified by email or text message that you wish to send money or are requesting money from them. You and your contacts will never need to exchange financial account information.

If your bank or credit union offers GCC Wallet  you can log into your online banking site and use Popmoney there. See if your bank offers GCC Wallet .

If your bank doesn't offer GCC Wallet , you can still send and receive money from your bank account by signing up

You can send money using a recipient's:

• Email address: your contact will receive an email with instructions on how to direct the payment into his or her Eligible Transaction Account.
• Mobile number: a text message will be sent to the recipient with instructions on how to direct the payment into his or her Eligible Transaction Account. If the recipient does not respond to the payment notification after 3 days, a reminder text message will be sent reminding him/her to act on the payment notification. 
• Eligible Transaction Account information (routing and account number): money will be directly deposited into your contact's Eligible Transaction Account. You will also have the option to send the contact an email.

If the sender sends the money using your email address or mobile phone number, you will receive an email or text message with instructions on how to deposit the payment into your Eligible Transaction Account. If the sender uses your Eligible Transaction Account information, the money will be deposited directly into your Eligible Transaction Account. In that case, you will only receive a notification if the sender enters an optional message when submitting the payment.